Pop-Up Blocking Software

It is important that you properly configure any software that prevents pop-up windows (commonly known as "Pop-Up Blockers") while using the WebMD site. You are not required to uninstall anything. We recognize that pop-ups are a common nuisance on the Internet today, so we provide here instructions on how to effectively configure your software to allow WebMD pop-ups.

Most pop-up blockers allow you to either selectively allow pop-ups from some sites or temporarily disable their function altogether. We recommend that you selectively allow pop-ups from the webmdhealth.com site (domain).

Instructions are provided below for the most common pop-up blockers. With the variety of pop-up blockers on the market today, it's impossible to provide an all-inclusive manual. For instructions on other pop-up blockers, refer to your pop-up blocker manufacturer's manual. Note: you may have more than one pop-up blocker installed on your computer, requiring separate configurations.

  1. Windows XP Pop-Up Blocker
  2. Google Toolbar
  3. Yahoo Toolbar
  4. Norton Internet Security/Personal Firewall

Windows XP Pop-Up Blocker

The Windows XP SP2 operating system has a built-in pop-up blocker that is independent of any third-party add-ons that disable pop-up windows. Please make sure that you have either turned off the Windows pop-up blocker or added webmdhealth.com to your list of allowed sites.

Turning off the pop-up blocker:

  1. Select Tools Pop-Up Blocker from the Internet Explorer menu
  2. Select "Turn Off Pop-Up Blocker" from the menu that appears

Allowing webmdhealth.com pop-ups:

  1. Select Tools Pop-Up Blocker from the Internet Explorer menu
  2. Select "Pop-Up Blocker Settings..." from the menu that appears
  3. In the "Address of website to allow" field, type in webmdhealth.com
  4. Click the "Add" button
  5. Click the "Close" button

Google Toolbar

If you have installed the Google toolbar, ensure that the Google Toolbar says "Popups okay" when you are on the WebMD login page. Toggle the pop-up blocker button if necessary while on the login page. Refer to the Google Toolbar Options Help page for more information(http://toolbar.google.com/popup_help.html).

Yahoo Toolbar

If you have installed the Yahoo toolbar, click on the Pop-Up Blocker menu and select the "Always Allow Pop-Ups From...." button. Then select the WebMD site (the line that includes "webmdhealth.com") from the "Sources of Recently Blocked Pop-Ups list" and click Allow. Refer to the Yahoo! Toolbar Help page for more information(http://help.yahoo.com/l/us/yahoo/toolbar/).

Norton Internet Security/Personal Firewall

  1. Open Norton Internet Security's/Firewall's main window
  2. Click the "Ad Blocking" line
  3. Click the "Turn Off" button
close (X)