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MDLIVE provides virtual access to medical professionals 24/7/365 from wherever you are.

Oftentimes in our busy lives, we choose to not see a doctor because of the time commitment needed. With telemedicine, you can talk to a doctor at any time, reduce the time spent traveling to appointments and save money compared to emergency rooms or urgent care. With MDLIVE Behavioral Health you also can connect with a licensed therapist or board-certified psychiatrist via video or phone. Appointments are available seven days a week, even during evenings and weekends.

Please note: There is no cost for HealthFlex participants and dependents to use any MDLIVE services through the end of 2024.

MDLIVE Telehealth

MDLIVE's telemedicine services are a convenient option when your condition is not a serious emergency and your primary care doctor isn’t available or you don't have time for an in-person appointment. Consider MDLIVE for conditions such as:

• Cold/flu • Cough
• Sinus infection • Allergies
• UTI (females 18+ y.o.)  

If appropriate, prescriptions are sent to the pharmacy of your choice.

Please note: MDLIVE Telehealth is NOT a replacement for an established relationship with a primary care provider (PCP).

Benefit Bite: MD Live

What is MDLIVE? Who can participate? How do I find and access it? This video answers these questions and highlights what MDLIVE has to offer.

MDLIVE Behavioral Health (ages 10+)

MDLIVE offers virtual behavioral health services so you can connect with a licensed therapist or board-certified psychiatrist via video or phone. 

Register for MDLIVE

HealthFlex participants, covered spouses and dependent children are all eligible.

  • Primary participants can access MDLIVE for themselves and covered family members through—no additional username or password needed.
  • Spouses enrolled in HealthFlex can access MDLIVE by logging into Virgin Pulse®, visiting the Benefits page, and searching “MDLIVE Telemedicine” to log in or register.

Register now so it’s ready when you need it.