Wespath Benefits and Investments (Wespath) values the security and well-being of our participants and plan sponsors—that is why we employ multiple layers of security and continually monitor industry best practices. But online security is a shared responsibility—it also depends on you using your knowledge and all available precautions to help keep your information secure.
Learn more about the following security topics:
|Wespath Security Measures||Protecting Yourself Online||Online Security Resources||Report an Online Security Issue|
Wespath Security Measures
Wespath utilizes a variety of security tools to keep your information safe including but not limited to:
- We require a user ID and password in order to access our systems.
- We utilize multiple layers of authentication controls.
- Under certain circumstances, you may be asked to answer security questions.
- We encrypt all of your online transactions.
- We will never ask for your user id or password.
- We will never request that you send confidential information to us via e-mail.
- If you are inactive for an extended period of time, your session wll automatically log off.
- Wespath uses industry standard technologies to ensure our data centers are protected from unauthorized access.
- Security awareness training is required of all employees.
Protecting Yourself Online
There are things you can do to help prevent online fraud and theft.
- Never share your account access information (including your username, password and the answers to your security questions).
- Protect all of your accounts and devices with complex passwords. Strong passwords contain a minimum of eight characters including an uppercase letter, lowercase letter, number and symbol.
- Avoid including any of the following in your password: your name, Social Security number, address, phone number, birthday or wedding anniversary date.
- Frequently change your password. A good rule of thumb is to change your passwords every three months.
- Protect all accounts by using unique usernames and passwords.
- Use anti-virus/anti-spyware software (e.g., McAfee, Carbon Black, Cylance or Trend Micro Anti-Virus). Regularly update the software so it can help protect you from the latest viruses and threats.
- Never open e-mails from unknown sources. Don't download software from a source that you cannot verify. Never click links in instant messages from people you don't know. Don't click links on unfamiliar web pages.
- Always sign-out of your online accounts and close your browser, especially if you are using a computer or device that other people can access.
- Beware of phishing attempts. These are unsolicited e-mails, texts and other messages people send to you in an attempt to gain personal information or to infect your electronic devices with viruses, spyware or malware.
- If you provide your account access information to another organization or company (i.e., Mint.com), their activity will be considered as being authorized by you.
- Frequently monitor your account. If you notice unauthorized activity, immediately notify Wespath.
Online Security Resources
Learn more about online security and internet safety issues at these websites:
Report an Online Security Issue
If you suspect suspicious activity or your online security has been compromised on any of Wespath's websites, please contact Wespath via secure e-mail from our website or by calling 800-851-2201.