Connect with Us
No matter who you are or what you need, Wespath is ready to connect. Our team is here to answer questions, provide guidance, and support you and your mission every step of the way. Choose from the options below to get in contact with the right team.
Online Support
- For fast and secure customer service, you can contact us anytime online through Secure Messaging in Benefits Access, 24/7. We typically respond within one business day.
Call Us
- Representatives are available business days (M-F) from 8:00 a.m. to 6:00 p.m., Central time. 1-800-851-2201; International Callers +1 847-869-4500
Submitting Loan Payments or Payoffs
- Please send missed loan payments or payoffs to: Wespath, P.O. Box 5184, Carol Stream, IL 60197-5184
Other Questions
- If you’re unable to use Secure Messaging or call Wespath directly, you may email us by completing the reCAPTCHA below.
Connect with us to discover more about Wespath’s comprehensive investment solutions and client-centric approach. We’re here to help your organization reach its full potential.
- For general inquiries or questions, call us at 1-847-866-4100 or email us at investmentinfo@wespath.org.
Interested in learning more about how Wespath can serve your investment program?
Submit your request for proposal to share more about your organization’s goals and objectives. Complete this form to get started.
Institutional Team Contacts
Senior Managing Director, Institutional Investment Services
Joe Halwax, CAIA, CIMA
Senior Managing Director, Institutional Investment Services
Joe joined Wespath in March 2019. As the senior managing director of Institutional Investment Services for Wespath and its subsidiaries, he is responsible for the organization’s institutional sales, marketing and client servicing efforts. He leads a team of professionals who are responsible for expanding Wespath and its subsidiaries’ reach among institutional investors. Prior to this role, Joe was senior vice president and regional manager of Institutional Investments at PNC, where he was responsible for the Midwest and West Coast markets as well as PNC’s Healthcare National Practice Group. He has extensive experience servicing nonprofit institutions with a focus on sustainable investments. Joe received a bachelor’s degree in Finance and his MBA from the University of Illinois. He holds the Chartered Alternative Investment Analyst (CAIA) and Certified Investment Management Analyst (CIMA) designations.
Karen Manczko
Director, Institutional Relationships
Karen joined Wespath in April 2013. Karen is primarily responsible for developing and managing relationships with institutional clients for Wespath and its subsidiaries. Specifically, she helps guide clients with asset allocation analysis, investment policy statement development and in incorporating sustainable investing guidelines into an overall investment program. Karen also frequently presents on investment-related topics at United Methodist-affiliated conferences and events. Prior to Wespath, Karen served as an Associate Investment Program Manager for Northern Trust Global Advisors, where she was responsible for developing, implementing, monitoring and evaluating custom investment programs for institutional and ultra-high net worth clients. Prior to that, she was a Senior Investment Performance Analyst within Northern Trust’s Investment Risk and Analytical Services department. She received a bachelor’s in Psychology and her MBA from the University of Illinois.
Evan Witkowski, CIPM
Director, Institutional Relationships
Evan joined Wespath in January 2020. Evan is primarily responsible for developing and managing relationships with institutional clients along with overseeing development and execution of products and services that enhance the institutional investor client experience. Previously, Evan was with the State of Wisconsin Investment Board as the performance measurement operations manager where he worked to build client relationships and to implement data analytics systems used for performance reporting. Prior to that role, he worked at Northern Trust within the Investment Risk and Analytical Services group as well at Aon Hewitt where he managed and consulted on investment product enhancements in the area of defined contribution. Evan received his bachelor’s degree in History from The Ohio State University and an MBA from Roosevelt University. Evan holds a Certificate in Investment Performance Measurement (CIPM) and is an FSA Credential Holder.
Krystal Holmes
Manager, Plan Sponsor Relations
Krystal leads a team of four client services managers and an institutional operations associate who deliver operational support to annual conferences, institutional clients and large plan sponsors. She joined Wespath in 2002 and served in multiple roles on our Customer Service and Institutional Investments teams before moving to the Plan Sponsor Relations department in 2021. With a depth of experience across varied parts of Wespath’s business, Krystal understands the needs of clergy and other benefit plan participants, as well as plan sponsors and institutional clients. She received a bachelor’s degree in leadership studies from DePaul University.
Micah Burkley
Institutional Operations Specialist
Micah joined Wespath in 2016. As an Institutional Operations Specialist, he provides operational support to institutional clients and collaborates with the Institutional Investment Services team to address client needs. Previously, Micah worked on the Plan Adoption and Contributions team and the Customer Solutions team in Wespath’s Customer Service division, supporting participants, local churches, organizations, and agencies.
Call or Email Us
For assistance, please reach out to your client relationship manager. If you’re unsure who that is, our Plan Sponsor Relations team can help at PlanSponsorRelations@wespath.org.
Retirement Plan Contribution Remittance
Please send retirement plan contribution remittance to: Wespath, P.O. Box 5184, Carol Stream, IL 60197-5184
Christina Tincher
Managing Director, Marketing and Communications
Christina oversees a team of marketing and communications professionals who set and drive the strategic direction for Wespath’s external and internal marketing and communications. Her scope includes retirement, health and well‑being benefits, and institutional investment solutions, serving participants, plan sponsors, and institutional investors.
Christina joined Wespath in November 2016 as a marketing manager on the Investments team. In 2019, she joined the Communications team as manager, Investment Communications; and then in 2022 became a director, Communications and Marketing. She assumed her current role in 2024. Prior to Wespath, Christina honed her skills in marketing and communication in the investment industry, including roles with Brookfield Asset Management and Aurora Investment Management. Christina earned her bachelor’s from Marquette University, with majors in finance and marketing.