Online Security

Wespath Benefits and Investments (Wespath) values the security and well-being of our participants and plan sponsors—that is why we employ multiple layers of security and continually monitor industry best practices. But online security is a shared responsibility—it also depends on you using your knowledge and all available precautions to help keep your information secure.

Learn more about the following security topics:

Wespath Security Measures Protecting Yourself Online
 
Online Security Resources
 
Report an Online Security Issue

Wespath Security Measures

Wespath utilizes a variety of security tools to keep your information safe including but not limited to:

  • We require a user ID and password in order to access our systems.
  • We utilize multiple layers of authentication controls.
  • Under certain circumstances, you may be asked to answer security questions.
  • We encrypt all of your online transactions.
  • We will never ask for your user id or password.
  • We will never request that you send confidential information to us via e-mail.
  • If you are inactive for an extended period of time, your session wll automatically log off.
  • Wespath uses industry standard technologies to ensure our data centers are protected from unauthorized access.
  • Security awareness training is required of all employees.

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Protecting Yourself Online

There are things you can do to help prevent online fraud and theft.

  • Never share your account access information (including your username, password and the answers to your security questions).
  • Protect all of your accounts and devices with complex passwords. Strong passwords contain a minimum of eight characters including an uppercase letter, lowercase letter, number and symbol.
  • Avoid including any of the following in your password: your name, Social Security number, address, phone number, birthday or wedding anniversary date.
  • Frequently change your password. A good rule of thumb is to change your passwords every three months.
  • Protect all accounts by using unique usernames and passwords.
  • Use anti-virus/anti-spyware software (e.g., McAfee Anti-Virus or Kaspersky Anti-Virus). Regularly update the software so it can help protect you from the latest viruses and threats.
  • Never open e-mails from unknown sources. Don’t download software from a source that you cannot verify. Never click links in instant messages from people you don’t know. Don’t click links on unfamiliar web pages.
  • Always sign-out of your online accounts and close your browser, especially if you are using a computer or device that other people can access.
  • Beware of phishing attempts. These are unsolicited e-mails, texts and other messages people send to you in an attempt to gain personal information or to infect your electronic devices with viruses, spyware or malware.
  • If you provide your account access information to another organization or company (i.e., Mint.com), their activity will be considered as being authorized by you.
  • Frequently monitor your account. If you notice unauthorized activity, immediately notify Wespath.

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Online Security Resources

Learn more about online security and internet safety issues at these websites:

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Report an Online Security Issue

If you suspect suspicious activity or your online security has been compromised on any of Wespath's websites, please contact Wespath via secure e-mail from our website or by calling 800-851-2201.

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